All members of our property management team are professional staff. We adhere to all legislative requirements in our business promotion. The following organizations have provided the industry and consumers some guidelines that every staff should attend to every day:





​Office of Fair Trading NSW (OFT) ​
 

OFT provides agencies some advertising guidelines: Section 51 of the Property, Stock and Business Agents Act 2002 forbids a licensee in the course of carrying on their business from publishing or causing others to publish any statement that:
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• is intended or apparently intended by the licensee to promote the sale or lease of any property, and
• is materially false, misleading or deceptive (whether to the licensee’s knowledge or not).​
   

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​Australasian Legal Information Institute​
 

During promotion, particular attention will be paid to the Privacy Act 1988.  There are ten information protection principles for us to follow in order to comply with the Act.
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• Collection – information must be necessary.
• Use and disclosure – only for primary purpose.
• Data quality – to make sure it is accurate, complete and up-to-date.
• Data security – to protect from misuse and destroy data not in need.
• Openness – policies on its management.
• Access and correction – personal information available for own access.
• Identifiers – not to adopt identifier from another organization.
• Anonymity – to provide option for not identifying.
• Trans-border data flow – requirements imposed.
• Sensitive information – must not collect unless required by law.

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Australian Consumer Law​
 

The Commonwealth government also issued the Australian Consumer Law commenced on 1st January 2011 that included “a new, national law for unsolicited consumer agreements, which replaces existing State and Territory laws on door-to-door sales and other direct marketing.”